If you have family in Cuba and you live anywhere near Palm Beach County, chances are someone has already told you to try Cubamax. It is one of the oldest and most recognized names in the Cuba shipping and travel business in Florida, and the West Palm Beach branch is a regular stop for people sending food, medicine, money, and packages to relatives on the island.
This guide covers what Cubamax en West Palm Beach actually offers, where the office is, how much you can expect to pay, and how the whole process works from drop-off to delivery in Cuba. We will also point you toward a few related resources if Cubamax is not quite the right fit for your situation.
What Is Cubamax?
Cubamax Travel started in Hialeah back in 2001. Over the years it grew into a network of more than a dozen offices across South Florida, plus branches further north in Kissimmee and Orlando, and a West Palm Beach location that serves Cuban families throughout the Palm Beach County area. The company handles two main lines of business: shipping (food, packages, and money remittances to Cuba) and travel (flights, hotels, car rentals, and vacation packages to the island).
For most people searching “cubamax en west palm beach,” the shipping side is what matters. That is the part of the business built around helping Cuban American families keep their relatives supplied with groceries, hygiene products, appliances, and cash.
Cubamax West Palm Beach: Location and Contact Details
| Detail | Information |
| Business name | Cubamax of Palm Beach |
| Address | 1336 S Military Trail, Suite F, West Palm Beach, FL 33415 |
| Category | Travel agency and Cuba shipping agent |
| Years in operation | Over two decades, part of the wider Cubamax Travel network |
| Main company phone | (305) 512-0303 |
| Website | cubamax.com |
| Services | Food and package shipments, money transfers, travel bookings, visas |
Because Cubamax operates through a central network, the West Palm Beach office shares booking systems, pricing, and customer service channels with the rest of the company’s locations. If you are ever unsure whether a promotion or shipping deadline applies to the West Palm Beach branch specifically, it is worth calling ahead or checking the customer support guide style resources that cover how these Cuba shipping companies typically handle inquiries.
What Can You Send Through Cubamax en West Palm Beach?
The West Palm Beach office handles the same core services as the rest of the Cubamax network:
- Food packages – rice, beans, cooking oil, powdered milk, coffee, and other staples that are hard to find or expensive in Cuba
- Hygiene and household items – soap, detergent, diapers, and cleaning supplies
- Appliances and electronics – items like refrigerators, fans, and small kitchen equipment, usually shipped separately from standard food boxes
- Money remittances – cash sent directly to a recipient’s hand or bank account in Cuba
- Medicine – over-the-counter medications and some prescription items, subject to Cuban customs rules
- Travel services – flight tickets, hotel bookings, car rentals, and full vacation packages to Havana, Varadero, and other destinations
If your priority is food specifically, it helps to understand the general process before you show up at the counter. Our guide on how to send food to your family in Cuba walks through what usually gets accepted, what gets held at customs, and how to pack a box so it survives the trip.
How the Shipping Process Works
- Choose your package type: Cubamax offers pre-built combo boxes (a mix of common staples) or you can build a custom shipment with specific items.
- Bring or order your items: Some offices let you drop off your own groceries; others sell items directly from a warehouse catalog that you select from.
- Pay and get a receipt with a tracking number: This is the number you will use to follow your shipment’s status.
- Wait for the delivery window: Shipments typically take anywhere from a few days to a few weeks depending on the type of package and current shipping volume.
- Confirm delivery with your family: Most agencies, Cubamax included, will notify you or your recipient once the package has been delivered in Cuba.
Delivery times move around a lot depending on the season and the route Cubamax is using that month, so it is smart to check your specific shipment status rather than assume a fixed timeline. If you want a closer look at how tracking usually works across these companies, see this breakdown on getting your shipment to Cuba.
Cubamax Pricing: What to Expect
Cubamax does not publish a single fixed price list, since costs shift based on package weight, item type, and current promotions. That said, here is a general sense of what customers commonly report paying:
| Service Type | Typical Price Range |
| Basic food combo box | $45 to $70 |
| Larger family food package | $80 to $150+ |
| Money remittance | Flat fee plus a percentage of the amount sent |
| Small appliance shipping | Varies by item, often $30 to $100 in shipping fees alone |
| Travel package (flight + hotel) | Several hundred dollars, depends heavily on season |
Prices change often, and promotions run throughout the year, especially around holidays. Always confirm the current rate with the West Palm Beach office directly before committing to an order.
Cubamax vs. Other Cuba Shipping Agencies

Cubamax is far from the only option if you are sending things to Cuba from Florida. Depending on your budget, location, and what you are shipping, you might get a better deal or faster service elsewhere. A few points worth considering:
- Compare a few providers before you commit: Pricing on food boxes especially can swing by $20 or more between agencies for a similar set of items, so it is worth checking a service like Maracuba side by side with Cubamax.
- If you live outside South Florida, you may have access to agencies closer to home. Texas has its own network of shipping offices, and our roundup of Cuba shipping agencies in Houston is a useful reference if you split time between Florida and Texas.
- If you are closer to Miami than West Palm Beach, it might make sense to compare against sending food to Cuba from Miami, since Miami has a denser concentration of agencies and, sometimes, more competitive pricing.
None of this means Cubamax is a bad choice. It has a long track record and a real physical office you can walk into, which matters to a lot of families who do not want to trust a shipment to an app-only company. It just pays to shop around before every order, especially for bigger or more expensive shipments, visit more.
Tips Before You Visit the West Palm Beach Office
- Call ahead to confirm current hours and whether an appointment is needed, especially around holidays when volume spikes.
- Bring ID: Most Cuba shipping agencies require identification for both the sender and, in some cases, documentation about the recipient in Cuba.
- Ask about weight limits: Combo boxes and custom shipments have different rules, and going over a weight threshold can add unexpected fees.
- Get a tracking number and keep the receipt: If anything goes wrong with delivery, this is what customer service will ask for first.
- Ask about current promotions: Cuba shipping companies frequently run seasonal discounts, and staff do not always volunteer them unless you ask.
FAQs About Cubamax en West Palm Beach
Where is Cubamax located in West Palm Beach?
The office is at 1336 S Military Trail, Suite F, West Palm Beach, FL 33415.
What services does Cubamax West Palm Beach offer?
Food and package shipments to Cuba, money remittances, medicine shipping (within customs limits), and travel services including flights, hotels, and vacation packages.
How much does it cost to send a package to Cuba through Cubamax?
Basic combo boxes generally start around $45 to $70, with larger or custom shipments costing more depending on weight and item type. Prices change with promotions, so confirm current rates before ordering.
How long does delivery take?
Delivery windows vary by season and shipment type, ranging from a few days to a few weeks. The West Palm Beach office can give you a more specific estimate at the time of your order.
Can I track my shipment?
Yes. You will receive a tracking number at the time of purchase that you can use to check your shipment’s status.
Is Cubamax the cheapest option for sending items to Cuba?
Not always. Prices vary between agencies, so it is worth comparing Cubamax against other providers, particularly for larger orders, before you commit.
Conclusion
Cubamax en West Palm Beach gives Cuban families in Palm Beach County a straightforward, in-person way to send food, money, and packages to relatives on the island, along with travel booking services on the side.
The office at 1336 S Military Trail has been part of a much larger, long-running network since 2001, which counts for something when you are trusting a company with items meant for people you love. Still, prices and shipping times move around, and other agencies in the area might beat Cubamax on a given week. Call ahead, ask about current promotions, and do not be afraid to compare a quote or two before your next shipment.

